Forms of communication
A helpful site which gives the format of a business letter, a memorandum, a resume, an agenda and the minutes of a meeting.
This comprehensive site contains all you will need to master the art of writing business and personal letters.
Writing a letter of complaint
This great guide takes you through the steps involved in writing a letter of complaint. There is also the option to test yourself on the skills you have just learned.
Describing an activity
Another useful guide from the BBC website. This exercise will help you to describe an event, explain how to do something or explain how something works.