Links
Forms of communication
http://webster.commnet.edu/grammar/corresp/corresp.stm
A helpful site which gives the format of a business letter, a memorandum, a resume, an agenda and the minutes of a meeting.
Letter Writing
http://volweb.utk.edu/Schools/bedford/harrisms/letterwrite.htm
This comprehensive site contains all you will need to master the art of writing business and personal letters.
Writing a letter of complaint
http://www.bbc.co.uk/schools/gcsebitesize/english/writingnonfict/letterofcomplaintrev1.shtml
This great guide takes you through the steps involved in writing a letter of complaint. There is also the option to test yourself on the skills you have just learned.
Describing an activity
http://www.bbc.co.uk/schools/gcsebitesize/english/writingnonfict/describeanactivityrev1.shtml
Another useful guide from the BBC website. This exercise will help you to describe an event, explain how to do something or explain how something works.
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